Is marketing-as-a-service the future of marketing?
In the past era no other department/component in the enterprise has changed more than Marketing. What used to be a function based on creativity and an almost waggish lack of measurability is now a complex, multi-discipline, metrics-driven, function with direct bottom-line impact.
Not surprisingly, the role and requirements of the CMO (Chief Marketing Officer) have undergone equally dramatic changes. What used to be a position akin to the head of a marketing or advertising agency is now one requiring equal expertise in product management, corporate marketing, product marketing, and IT — a combination of skills that has led recruiters to refer to qualified candidates as “unicorns.”
But, despite these advances, three realities continue to confound investors and entrepreneurs:
- The failure rate of startups overall remains at 90 percent, according to CB Insights.
- Six of the top 10 reasons cited for startup failure can be tied directly to a company’s marketing function (including misfires in pricing, competition, business model, customers, etc.)
- The CMO is the senior staff member with the shortest tenure and highest turnover, often blamed for the failures

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